Veluxe Staff
help Support Center

How can we help you scale today?

Explore answers to common questions about how Veluxe Staff helps life insurance agencies book more appointments and close more business.

school VA Training
hub Integration
description Plans & Billing
security Security

Yes. Every Veluxe Staff VA is trained specifically for life insurance — product types, lead handling, compliance basics, appointment-setting scripts, and the CRM workflows agencies actually use. They are not generalists.

Our VAs complete a structured certification program covering life insurance terminology, lead qualification and follow-up, appointment setting, and CRM management in platforms like GoHighLevel, Salesforce, and AgencyBloc.

Standard onboarding typically takes 10 to 14 business days. This covers system access, secure provisioning, and a workflow-alignment phase where your dedicated VA learns your specific processes and preferences.

Yes. Our infrastructure lets agencies expand their dedicated team within 48–72 hours. We maintain a pool of ready-to-deploy, trained professionals so you can handle seasonal surges or growth without delays.

Plans are billed as a simple monthly subscription. You can upgrade, downgrade, or cancel — final pricing and inclusions are confirmed during your discovery call.

Yes. Your data is handled under strict confidentiality, with access limited to your dedicated VA in monitored environments. We follow industry-standard security practices to protect sensitive information.

Still have questions?

Can't find what you're looking for? Our team is here to help with your specific needs.